Hiring Our Heroes Google Certification 2023

Hiring Our Heroes Google Certification 2023: Hiring Our Heroes is an initiative by the U.S. Chamber of Commerce Foundation that aims to help veterans, transitioning service members, and military spouses find meaningful employment in the civilian workforce. As part of this initiative, Hiring Our Heroes has partnered with Google to offer a free online certification program that helps participants develop the digital skills they need to succeed in today's job market.

Hiring Our Heroes Google Certification 2023



The Google IT Support Professional Certificate is a six-course program that covers a range of topics related to information technology (IT), including troubleshooting, customer service, networking, operating systems, system administration, and security. The program is designed to prepare participants for entry-level IT support jobs and provide a pathway to more advanced roles in the field.

The certification program is offered entirely online and can be completed at your own pace. The courses are designed to be accessible to learners with no prior experience in IT, and they use real-world scenarios to help participants develop practical skills they can apply on the job.

  • To earn the Google IT Support Professional Certificate, participants must complete all six courses and pass a final exam. The courses are as follows:
  • Technical Support Fundamentals: This course covers the basics of IT support, including troubleshooting, customer service, and communication skills.
  • The Bits and Bytes of Computer Networking: This course covers the fundamentals of computer networking, including the OSI and TCP/IP models, protocols, and network devices.
  • Operating Systems and You: Becoming a Power User: This course covers the basics of operating systems, including Windows and Linux, and how to use them effectively.
  • System Administration and IT Infrastructure Services: This course covers the basics of system administration, including hardware, software, and network infrastructure.
  • IT Security: Defense against the digital dark arts: This course covers the fundamentals of cybersecurity, including threat analysis, cryptography, and network security.
  • IT Automation: This course covers the basics of automation, including scripting, automation tools, and cloud computing.

Upon completion of the program, participants will have the skills and knowledge needed to pursue entry-level IT support jobs, such as help desk technician, desktop support specialist, or technical support specialist. They will also have access to job search resources and connections to employers who are looking to hire veterans and military spouses.

Overall, the Hiring Our Heroes Google certification program is an excellent opportunity for veterans, transitioning service members, and military spouses to develop the digital skills they need to succeed in today's job market. The program is entirely free, flexible, and accessible, making it an excellent option for those looking to start or advance their careers in IT.

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